Agwu Ifeanyichukwu Samuel

Excel & Data Modeling Specialist | Operations & Logistics Professional

Abuja, NG.

About

Results-driven professional with expert-level proficiency in Microsoft Excel, specializing in complex spreadsheet modeling, data analysis, and automation to drive operational efficiency and informed decision-making. Proven ability to clean, transform, and structure large datasets, develop dynamic dashboards, and implement strategic planning to optimize resource utilization and reduce costs. Eager to leverage a strong background in process improvement, data entry, and teaching computer fundamentals to deliver high-impact, project-based solutions for an early-stage, Y Combinator-backed company.

Work

Threat Mit Security

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Operative

Abuja, FCT, Nigeria

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Summary

Managed comprehensive access control and security monitoring, ensuring stringent adherence to operational guidelines and preventing unauthorized entry to enhance overall security integrity.

Highlights

Successfully managed access control systems, preventing all unauthorized entries and maintaining a secure environment, ensuring 100% compliance with security protocols.

Operated strictly under established security guidelines, ensuring full compliance with company policies and safety protocols, reducing potential breaches by 0%.

Monitored premises diligently, identifying and reporting potential security risks to ensure prompt resolution, enhancing proactive threat mitigation.

Implemented proper check procedures, enhancing overall security integrity and reducing vulnerabilities by proactively addressing potential risks.

5g Lounge

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Asst. Manager

Abuja, FCT, Nigeria

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Summary

Oversaw daily operations, managed customer care services, and drove sales initiatives to ensure a positive guest experience and optimize service delivery.

Highlights

Provided exceptional customer care services, resolving inquiries and complaints to maintain high levels of guest satisfaction and achieve positive feedback ratings.

Contributed to sales objectives by effectively promoting products and services, achieving consistent revenue targets and supporting business growth.

Ensured a positive guest experience by proactively addressing needs and maintaining a welcoming environment, enhancing customer loyalty.

Oversaw daily operational activities, optimizing workflow and resource allocation to enhance efficiency and service delivery across all functions.

Markjoe4creed Nig, Limited

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Logistics/ Planning Manager

Lagos, Lagos State, Nigeria

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Summary

Managed logistics planning and supervised customer order pickup and delivery, significantly enhancing customer service relationships and operational efficiency.

Highlights

Supervised and streamlined customer order pickup and delivery processes, improving operational efficiency and timely fulfillment by 15%.

Cultivated strong customer service relationships, resulting in positive feedback and enhanced client loyalty, increasing repeat business.

Coordinated logistics operations to ensure seamless product flow from warehouse to customer, minimizing delays and errors by 10%.

Implemented effective planning strategies to optimize resource utilization and reduce operational costs by 8% annually.

White & Messi Communication

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Sales & Marketing Team Lead

Enugu, Enugu State, Nigeria

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Summary

Managed front office operations, transitioned to sales, and led market promotion teams to drive brand visibility and customer acquisition.

Highlights

Managed front office operations as a Receptionist, effectively handling inquiries and directing visitors to ensure smooth daily flow and positive first impressions.

Transitioned into a sales role, successfully facilitating SIM card registrations and swaps, contributing to customer base expansion by 20%.

Led market promotion teams, executing campaigns that increased brand awareness by 25% and drove customer engagement.

Developed strong interpersonal skills through direct customer interaction, enhancing service delivery and problem resolution capabilities.

Access Computers Training School

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Computer Instructor & Data Entry Specialist

Enugu, Enugu State, Nigeria

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Summary

Instructed computer classes, managed data entry for new students, and mentored class projects to enhance student learning outcomes and administrative efficiency.

Highlights

Conducted engaging computer study classes, effectively teaching fundamental concepts to students and improving comprehension by 30%.

Managed accurate data entry for new student applications, ensuring precise record-keeping and administrative efficiency by 100%.

Supervised and mentored class projects, guiding students through practical applications and problem-solving, resulting in successful project completion rates.

Anchored educational programs, facilitating interactive learning experiences and fostering a supportive classroom environment for optimal student engagement.

Education

Techyjaunt Academy

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Program Networking/ Cyber Security

Languages

English

Igbo

Certificates

Diploma of Virtual Executive Assistant

LinkedIn learning cyber security awareness, cyber security threat landscape

LinkedIn Learning

Atingi hospitality and tourism certification

Atingi

Diploma SSIT computer

SSIT

Techyjaunt academy Cyber security certification

Techyjaunt Academy

Skills

Microsoft Excel

Advanced Formulas, Power Query, Pivot Tables, VBA/Macros, Data Cleaning, Dashboard Development, Financial Modeling, Forecasting, Scenario Analysis.

Data Analysis

Data Transformation, Reporting, Business Intelligence, Problem Solving, Attention to Detail.

Operational Management

Process Optimization, Workflow Streamlining, Resource Allocation, Cost Reduction, Logistics Management, Supply Chain Supervision, Customer Order Management, Daily Operations Oversight.

Computer Skills

IT Skills, Networking, Computer Instruction, Data Entry, Record-Keeping.

Communication

Written Communication, Oral Communication, Interpersonal Relations, Professional Communication.

Organizational Skills

Planning and Implementation, Time Management, Independent Work.

Customer Service

Customer Care, Guest Experience Management, Customer Relationship Management.

Sales & Marketing

Market Promotion, Customer Acquisition, Brand Visibility.

Cyber Security

Access Control, Threat Monitoring, Security Protocols, Security Awareness, Security Threat Landscape.

Interests

Leisure & Personal Development

Reading, Football, Video Games, Internet Surfing, Traveling, Researching.

References

Barr. Joseph Ugochukwu Esq.

Joseph Ugochukwu & Ass Legal firm, 2 seyi abiodun street, magodo Ikosi ketu, Lagos State. +2347034943970.